Managing the Hospitalized Patient with Severe Psychiatric Illness
Managing the Hospitalized Patient with Severe Psychiatric Illness: Beyond Sitters and Restraints
Abstract
Patients with severe psychiatric manifestations—whether from primary psychiatric disease, delirium, or medical illness—present unique challenges on medical wards. This review provides a structured approach to the medical management of agitated, delirious, or psychotic hospitalized patients, emphasizing medical etiology identification, pharmacologic intervention hierarchies, and safe care coordination. Understanding these principles is essential for all internists, as mismanagement risks patient harm, staff injury, and prolonged hospitalization.
Introduction
The agitated or psychotic patient on a medical floor represents a clinical emergency that demands both urgency and systematic thinking. While the reflexive response often involves "sitters" (one-to-one observation) and physical restraints, optimal care requires addressing underlying medical causes, implementing evidence-based pharmacologic strategies, and navigating complex capacity assessments. Studies demonstrate that up to 50% of agitated hospitalized patients have delirium with identifiable medical triggers, making the initial diagnostic approach critical.[1,2]
Medical Etiology First: The Foundation of Management
Pearl #1: Agitation is a symptom, not a diagnosis. The first question is always "Why now?"
Before labeling a patient as "psychiatrically ill," the astute clinician must systematically exclude medical causes. The mnemonic I WATCH DEATH provides a comprehensive framework:[3]
I – Infection: Urinary tract infections, pneumonia, encephalitis, and sepsis are leading causes of acute confusion in hospitalized patients. Fever may be absent in elderly or immunocompromised patients.
W – Withdrawal: Alcohol, benzodiazepines, and opioids. Alcohol withdrawal can present 6-48 hours post-admission; benzodiazepine withdrawal may emerge days later.
A – Acute metabolic: Hyponatremia, hypercalcemia, uremia, hepatic encephalopathy, and hypoglycemia/hyperglycemia. Check basic metabolic panel, calcium, liver function tests, and ammonia levels.
T – Trauma: Subdural hematoma, particularly in elderly patients on anticoagulation with seemingly minor head trauma weeks prior.
C – CNS pathology: Stroke, seizures (including non-convulsive status epilepticus), meningitis, encephalitis, and space-occupying lesions.
H – Hypoxia: Pneumonia, pulmonary embolism, heart failure, COPD exacerbation. Check oxygen saturation and arterial blood gas if indicated.
D – Deficiencies: Thiamine (Wernicke's encephalopathy), B12, niacin. Thiamine should be given before glucose in at-risk patients.
E – Endocrine: Thyroid storm, myxedema coma, Cushing's syndrome, Addisonian crisis.
A – Acute vascular: Myocardial infarction, hypertensive emergency, shock states.
T – Toxins/drugs: Anticholinergics (diphenhydramine, tricyclics), steroids, dopamine agonists, fluoroquinolones, benzodiazepines (paradoxical agitation), and polypharmacy in general.
H – Heavy metals: Lead, mercury, arsenic (rare but important in specific exposures).
Oyster #1: Polypharmacy-induced delirium is vastly underrecognized. Medications with anticholinergic properties accumulate—diphenhydramine for sleep, oxybutynin for urinary frequency, and prochlorperazine for nausea can synergistically precipitate acute confusion.[4] Calculate an anticholinergic burden score when evaluating elderly patients.
Essential Initial Workup
- Complete blood count with differential
- Comprehensive metabolic panel
- Liver function tests, ammonia
- Thyroid-stimulating hormone
- Urinalysis and culture
- Chest radiograph
- Electrocardiogram
- Blood and urine toxicology screen
- Arterial blood gas (if hypoxia suspected)
- Brain imaging (CT non-contrast) if focal findings, trauma history, anticoagulation, or sudden onset
- Lumbar puncture if infectious encephalitis or subarachnoid hemorrhage suspected
The Pharmacologic Calming Ladder: A Stepwise Approach
Pearl #2: Match the intervention intensity to the clinical urgency. Start low, go slow—unless immediate safety is threatened.
Step 1: Non-Pharmacologic De-escalation (Always First)
Evidence supports that verbal de-escalation reduces the need for physical and chemical restraints.[5] Key principles include:
- Environmental modification: Quiet, well-lit room; minimize stimulation; remove unnecessary medical equipment from view
- Communication strategies: Calm, non-threatening tone; maintain personal space; active listening; offer choices when possible
- Familiar presence: Family member or trusted caregiver at bedside (when appropriate)
- Reorientation: Clocks, calendars, glasses, hearing aids
- Address basic needs: Pain, hunger, need to void
Hack #1: The "therapeutic pause"—before escalating to medications, pause and ask: "Is this patient actually dangerous, or just uncomfortable and confused?" Addressing a full bladder or repositioning for pain may resolve apparent "agitation" without pharmacotherapy.
Step 2: Oral Medications (When Patient Cooperative)
When non-pharmacologic measures fail but the patient retains some cooperation, oral agents are preferred:
Antipsychotics:
- Risperidone orally disintegrating tablet (ODT): 0.5-1 mg; rapid absorption, less sedating, favorable side-effect profile[6]
- Olanzapine ODT: 5-10 mg; more sedating, useful when sleep induction desired
- Quetiapine: 25-50 mg; lower potency, favorable for elderly but slower onset
Benzodiazepines:
- Lorazepam sublingual: 0.5-2 mg; useful for alcohol withdrawal or when antipsychotics contraindicated
- Caution: Benzodiazepines may worsen delirium and increase fall risk in elderly patients[7]
Pearl #3: Orally disintegrating tablets cannot be "cheeked" and spit out, making them ideal for partially cooperative patients who may refuse traditional pills.
Step 3: Intramuscular Medications (For Imminent Harm)
When verbal redirection fails and the patient poses imminent danger to self or staff, rapid tranquilization becomes necessary.
The "B-52" Cocktail:
- Haloperidol 5 mg IM + Lorazepam 2 mg IM (+ Benztropine 2 mg IM if dystonia risk)
- Onset: 20-30 minutes
- Provides both antipsychotic effect (haloperidol) and anxiolysis (lorazepam)
- Benztropine pre-treatment reduces acute dystonic reactions[8]
Alternative: Olanzapine IM:
- 5-10 mg IM
- Critical warning: Do NOT combine with IM benzodiazepines (risk of respiratory depression and hypotension)[9]
- Onset: 15-30 minutes
Ziprasidone IM:
- 10-20 mg IM
- Lower sedation, useful when alertness preservation desired
- Requires EKG monitoring (QTc prolongation risk)
Oyster #2: IM haloperidol is actually safer than IV haloperidol regarding QTc prolongation and torsades de pointes. IV haloperidol should be reserved for intubated ICU patients with continuous telemetry.[10]
Step 4: Intravenous Medications (ICU/Monitored Settings)
Reserved for mechanically ventilated or continuously monitored patients:
- Haloperidol IV: 2-10 mg, requires telemetry
- Propofol: For refractory agitation in intubated patients
- Dexmedetomidine: α2-agonist, useful for ventilated delirious patients (preserves arousability)
The QT Prolongation Check: Preventing Sudden Cardiac Death
Pearl #4: Always obtain a baseline EKG before administering antipsychotics, especially in the setting of electrolyte abnormalities.
Antipsychotics—particularly haloperidol, ziprasidone, and quetiapine—prolong the QTc interval, increasing torsades de pointes risk. Risk factors include:[11]
- Baseline QTc >500 ms (relative contraindication)
- Hypokalemia, hypomagnesemia (common with IV fluid resuscitation)
- Concomitant QT-prolonging drugs (fluoroquinolones, azithromycin, ondansetron, methadone)
- Structural heart disease, bradycardia
- Female sex, advanced age
Hack #2: Before giving antipsychotics, order: EKG, potassium, magnesium. Replicate to >4.0 mEq/L and >2.0 mg/dL respectively. Use alternative agents if QTc >500 ms or consider psychiatry consultation for risk-benefit discussion.
Capacity vs. Competency: Navigating Medical Decision-Making
Pearl #5: "Capacity" is a clinical determination made by physicians; "competency" is a legal determination made by courts.
All patients are presumed to have capacity unless proven otherwise. Psychiatric illness alone does not negate capacity—a patient with schizophrenia may fully understand and consent to appendectomy.
The Four-Component Capacity Assessment:[12]
-
Understanding: Can the patient comprehend their diagnosis, treatment options, and consequences?
- Test: "Tell me in your own words what the doctor told you about your condition."
-
Appreciation: Does the patient recognize how this information applies to them personally?
- Test: "What do you believe will happen if you don't take this medication?"
-
Reasoning: Can the patient weigh risks and benefits logically?
- Test: "How did you decide on this choice?"
-
Communication of choice: Can the patient clearly express a consistent decision?
Oyster #3: Capacity is decision-specific and time-specific. A patient may have capacity to refuse blood pressure medication but lack capacity to refuse emergent amputation. Reassess capacity as clinical status changes.
When Capacity is Lacking
- Identify healthcare proxy or next of kin for substituted judgment
- Emergency exception: In life-threatening situations without available surrogate, clinicians may proceed with necessary treatment
- Psychiatric consultation for complex cases
- Ethics committee consultation for contested decisions
Coordinating with Psychiatry: The Med-Psych Handoff
Pearl #6: Psychiatry cannot accept a medically unstable patient. The referring internist must clearly delineate resolved versus ongoing medical issues.
Medical Clearance Checklist Before Psychiatric Transfer:
-
Acute medical issues resolved or stabilized:
- Infection treated with appropriate antibiotics (afebrile >24 hours)
- Electrolytes normalized
- Hemodynamically stable
- No active bleeding or acute surgical needs
- Withdrawal prophylaxis initiated and effective
-
Delirium workup complete:
- CT brain (if indicated) reviewed
- Reversible causes addressed
- Documented improving mental status
-
Medication reconciliation:
- Home psychiatric medications restarted (if appropriate)
- Consult psychiatry regarding which acute medications to continue
- Discontinue deliriogenic medications
-
Safety assessment:
- Current suicidality/homicidality assessed
- Physical restraints discontinued (if possible)
- One-to-one observation in place until transfer
Hack #3: Document a clear timeline in the consultation request: "42-year-old with bipolar disorder, admitted for pneumonia (day 4 of antibiotics, afebrile), who became manic on day 2. Medically stable for transfer. Requesting psychiatric evaluation for medication management and disposition."
Common Pitfalls Leading to Consultation Rejection:
- Ongoing fever, sepsis, or hemodynamic instability
- Uncontrolled pain requiring frequent IV opioids
- Active substance intoxication (must wait for sobriety)
- Incomplete delirium workup with fluctuating mental status
Special Populations
The Elderly Patient
- Start low, go slow: Haloperidol 0.5-1 mg, risperidone 0.25-0.5 mg
- Increased risk of falls, aspiration, stroke with antipsychotics[13]
- Avoid benzodiazepines when possible (delirium exacerbation)
- Rule out urinary retention, constipation as agitation triggers
The Patient with Parkinson's Disease
- Traditional antipsychotics worsen motor symptoms
- Preferred agents: Quetiapine 12.5-25 mg or pimavanserin (if already prescribed)
- Avoid haloperidol, risperidone, olanzapine
Alcohol Withdrawal
- CIWA-Ar protocol with benzodiazepines (lorazepam, chlordiazepoxide)
- Thiamine 100 mg IV/PO before glucose administration
- Folate, multivitamin supplementation
- Antipsychotics adjunctive only (do not prevent seizures or DTs)
Pearls Summary
- Always seek medical etiology before attributing agitation to psychiatric disease (I WATCH DEATH)
- Match intervention intensity to urgency; exhaust non-pharmacologic strategies first
- ODTs are ideal for partially cooperative patients
- Obtain EKG and electrolytes before antipsychotics
- Capacity is decision-specific; use four-component assessment
- Medical stability precedes psychiatric transfer
Conclusion
Managing the agitated, delirious, or psychotic hospitalized patient requires a systematic approach prioritizing medical diagnosis, evidence-based pharmacotherapy, and patient safety. By mastering the I WATCH DEATH framework, employing the pharmacologic calming ladder judiciously, preventing cardiac complications through QTc monitoring, conducting proper capacity assessments, and coordinating effectively with psychiatric colleagues, internists can provide safe, compassionate care while minimizing adverse outcomes. These skills are not optional—they are essential competencies for every physician managing hospitalized patients.
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